General Terms and Conditions

Article 1 - Definitions In these terms and conditions, the term Reflection period means the period within which the consumer can exercise his right of withdrawal. Consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur Day: calendar day, Duration transaction a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time Durable data carrier: any means that enables the consumer or entrepreneur to store information addressed personally to him in a way that allows future consultation and unaltered reproduction of the stored information. Right of withdrawal: the possibility for the consumer to cancel the distance contract within the cooling-off period Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance; Distance contract: an agreement whereby, within the framework of a system organised by the entrepreneur for the distance sale of goods and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication technique for distance communication: a means that can be used for concluding an agreement, without the consumer and entrepreneur being together in the same place at the same time. General Terms and Conditions: the present general terms and conditions of the entrepreneur.

Article 2 - Identity of the entrepreneur

Company name: Matchyfashion

Email: Matchyfashion@outlook.com

KVK:94863709

VAT Number: NL005114386B09

Article 3 - Applicability These general terms and conditions apply to every offer from the entrepreneur and to every distance contract and order concluded between entrepreneur and consumer. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be inspected at the trader's and that they will be sent to the consumer free of charge as soon as possible at the consumer's request. By way of derogation from the previous paragraph, if the distance contract is concluded electronically, the text of these general terms and conditions will be made available to the consumer in electronic form before the distance contract is concluded in such a way that the consumer can easily store it on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be inspected electronically and that they will be sent free of charge to the consumer electronically or otherwise at the consumer's request. If, in addition to these general terms and conditions, special product or service conditions also apply, paragraphs 2 and 3 shall apply accordingly and the consumer may always rely on the provision most favourable to him in the event of conflicting general terms and conditions. If one or more provisions of these General Terms and Conditions are at any time wholly or partially null and void or are annulled, the remainder of the agreement and these General Terms and Conditions shall remain in force and the provision in question shall be replaced without delay, in mutual consultation, by a provision that approximates the purport of the original provision as closely as possible. Situations that are not covered by these General Terms and Conditions must be assessed "in the spirit" of these General Terms and Conditions. Any ambiguities regarding the interpretation or content of one or more provisions of our General Terms and Conditions must be interpreted "in the spirit" of these General Terms and Conditions.

Article 4 - The offer If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer. The offer is subject to change. The entrepreneur has the right to change and adapt the offer. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to correctly assess the offer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur. All images, specifications and data in the offer are indicative and cannot give rise to compensation or termination of the agreement. The images of the Products are a true representation of the Products offered. The Company cannot guarantee that the depicted colours exactly match the actual colours of the Products. Each offer contains information from which the consumer can deduce which rights and obligations are attached to the acceptance of the offer. This concerns in particular: the price, with the exception of the customs clearance costs and the VAT upon import. These additional costs are at the expense and risk of the customer. The postal and/or courier service uses the special regulation for postal and courier services upon import. This regulation applies if the goods are imported into the EU country of destination, which is the case here. The postal and/or courier company collects the VAT (also in connection with the customs clearance costs) from the recipient of the goods; the costs of shipping, if applicable; the manner in which the agreement must be concluded and the actions necessary for its conclusion; whether or not the right of withdrawal applies; the method of payment, delivery and performance of the contract; the period for accepting the offer or the period within which the trader guarantees the price; the amount of the rate for distance communication, if the costs of using the distance communication technique are calculated on a basis other than the normal basic rate for the communication technique used; whether the contract is archived after it has been concluded and, if so, how it can be consulted by the consumer; the manner in which the consumer can check and, if necessary, correct the information provided by him in the context of the contract before the contract is concluded; all languages ​​other than Dutch in which the contract can be concluded; the codes of conduct to which the trader is subject and the manner in which the consumer can consult those codes of conduct electronically; and The minimum duration of the distance contract in the event of a longer transaction. Optional: available sizes, colours, types of material.

Article 5 - The agreement The agreement is concluded, subject to the provisions of paragraph 4, at the moment the consumer accepts the offer and meets the conditions set. If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the trader, the consumer can terminate the agreement. If the agreement is concluded electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and to ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate security measures. The trader can - within the legal framework - obtain information about whether the consumer is able to meet his payment obligations and about all those facts and factors that are important for responsibly entering into the distance contract. If the trader has good reasons not to enter into the agreement based on this investigation, he is entitled to refuse an order or request or to attach special conditions to the execution. The trader shall provide the consumer, together with the product or service, in writing or in such a way that the consumer can store it in an accessible manner on a durable medium, with the following information: 1. the address of the trader's registered office where the consumer can lodge complaints; 2. the conditions under which and the manner in which the consumer can exercise his right of withdrawal, or a clear statement that the right of withdrawal is excluded; 3. information on guarantees and the existing after-sales service; 4. the information referred to in Article 4, paragraph 3, of these conditions, unless the trader has already provided this information to the consumer before the performance of the contract; 5. the conditions for terminating the contract if the contract has a duration of more than one year or is of indefinite duration. In the case of a fixed-term contract, the provisions of the previous paragraph shall only apply to the first delivery. Each contract is concluded under the condition precedent of sufficient availability of the products concerned.

Article 6 - Right of withdrawal When purchasing products, the consumer has the option to dissolve the agreement without giving reasons for 14 days. This cooling-off period commences on the day after the consumer or a representative designated in advance by the consumer and the trader has received the product. During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories supplied and, as far as reasonable, in the original condition and packaging to the trader, in accordance with the reasonable and clear instructions provided by the trader. If the consumer wishes to exercise his right of withdrawal, he must inform the trader of this within 14 days of receipt of the product. The consumer must do this in the form of a written notification/email. After the consumer has communicated that he wishes to exercise his right of withdrawal, he must return the product within 14 days. The consumer must prove that the delivered product was returned on time, e.g. by means of a proof of shipment. If the customer has not indicated that he wishes to exercise his right of withdrawal after the expiry of the periods referred to in paragraphs 2 and 3, or has not returned the product to the trader, the purchase is a fact.

Article 7 - Costs in case of withdrawal If the consumer exercises his right of withdrawal, the costs of returning the goods shall be borne by the consumer. If the consumer has paid an amount, the trader shall refund this amount as soon as possible, at the latest within 14 days after the withdrawal. The condition is that the goods have already arrived at the trader or that conclusive proof of the complete return can be provided.

Article 8 - Exclusion of the right of withdrawal The trader may exclude the consumer from the right of withdrawal for the products described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the trader has clearly stated this in the offer, at least in good time before the conclusion of the agreement. The exclusion of the right of withdrawal is only possible for products 1. that have been created by the trader according to the consumer's specifications 2. that are clearly personal in nature 3. that cannot be returned due to their nature, or 4. that spoil or age quickly; 5. whose price is subject to fluctuations in the financial market over which the trader has no influence; 6. for individual newspapers and magazines; 7. for audio and video recordings and computer software whose seal has been broken by the consumer; and 8. for hygiene articles whose seal has been broken by the consumer. 18 The exclusion of the right of withdrawal is only possible for services: 1. relating to accommodation, transport, hospitality or leisure activities to be performed on a specific date or during a specific period; 2. the provision of which, with the express consent of the consumer, has begun before the expiry of the cooling-off period; 3. to bets and lotteries.

Article 9 - The price During the period of validity stated in the offer, the prices of the products and/or services offered cannot be increased, except for price changes due to changes in VAT rates. Notwithstanding the previous paragraph, the trader may offer products or services whose prices are subject to fluctuations in the financial market over which he has no influence, with variable prices. This connection with fluctuations and the fact that the stated prices are recommended prices is stated in the offer. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has agreed to this and: 1. they result from statutory provisions or regulations, or 2. the consumer has the right to terminate the agreement with effect from the day on which the price increase takes effect. According to Article 5, paragraph 1, of the VAT Act of 1968, the place of delivery is the country where the transport commences. In that case, the delivery takes place outside the EU. Accordingly, the postal or courier company will claim the VAT upon import and/or the customs clearance costs from the customer. Therefore, the entrepreneur will not charge VAT. All prices are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors. In the event of printing and typing errors, the entrepreneur is not obliged to deliver the product at an incorrect price.

Article 10 - Compliance and warranty The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations in force on the date the agreement was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use. A guarantee provided by the trader, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the trader under the agreement. Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 14 days of delivery. The products must be returned in the original packaging and in new condition. The Entrepreneur's guarantee period corresponds to the Manufacturer's guarantee period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products. The warranty does not apply if: The consumer has repaired and/or modified the delivered products himself and/or had them repaired and/or modified by a third party; The delivered products have been exposed to abnormal conditions or have otherwise been treated carelessly or contrary to the instructions of the entrepreneur and/or have been treated on the packaging; The defectiveness is wholly or partly due to regulations that the state has issued or will issue with regard to the type or quality of the materials used.

Article 11 - Delivery and execution The entrepreneur will take the greatest possible care when receiving and executing orders for products. The place of delivery is the address that the consumer has made known to the entrepreneur. Taking into account what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders with due speed but at the latest within 30 days, unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order cannot be executed or can only be executed in part, the consumer will receive notification of this no later than 30 days after placing the order. In that case, the consumer has the right to terminate the agreement free of charge and is entitled to any compensation. In the event of termination in accordance with the previous paragraph, the entrepreneur will refund the amount that the consumer has paid as soon as possible, but at the latest within 14 days after termination. If it is not possible to deliver an ordered product, the entrepreneur will make every effort to make a replacement article available. At the latest upon delivery, it must be stated in a clear and comprehensible manner that a replacement item is being delivered. The right of withdrawal cannot be excluded for replacement items. The costs of the return shipment are for the account of the entrepreneur. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a previously designated representative made known to the entrepreneur, unless expressly agreed otherwise.

Article 12 - Continuation of the activities: duration, termination and extension Planning The consumer may terminate the agreement that has been entered into for an indefinite period and that extends to the regular delivery of products (including electricity) or services, at any time, taking into account the agreed termination rules and a notice period of no more than one month. The consumer may terminate an agreement that has been entered into for a definite period and that extends to the regular delivery of products (including electricity) or services, at any time towards the end of the fixed term, taking into account the agreed termination rules and a notice period of no more than one month. The consumer may terminate the agreements referred to in the previous paragraphs at any time and not only at a specific time or during a specific period terminate them at least in the same way as they were concluded by him always terminate them with the same notice period as the trader has set for himself. Extension A fixed-term contract for the regular supply of goods (including electricity) or services may not be tacitly extended or renewed for a fixed period. By way of exception to the previous paragraph, a fixed-term contract for the periodic supply of daily and weekly newspapers and magazines may be tacitly extended for a fixed period of up to three months if the consumer has the right to terminate the extended contract at the end of the extension period, subject to a notice period of up to one month. A fixed-term contract for the regular supply of goods or the provision of services may only be tacitly extended for an indefinite period if the consumer has the possibility to terminate the contract at any time, subject to a notice period of up to one month, which in the case of a contract for the regular supply of daily and weekly newspapers or magazines, but less than once a month, may not be longer than three months. A temporary contract for the regular delivery of daily and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period. Duration If an agreement has a duration of more than one year, the consumer may terminate the agreement at any time after the end of one year with a notice period of no more than one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.

Article 13 - Payment Unless otherwise agreed, the amounts owed by the consumer shall be paid within 7 working days after the start of the cooling-off period referred to in Article 6, paragraph 1. In the case of an agreement concerning the provision of a service, this period commences after the consumer has received confirmation of the agreement. The consumer has the duty to report any inaccuracies in the information provided or the indicated payment to the operator without delay. In the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the consumer all reasonable costs that have been communicated to him in advance.

Article 14 - Complaints about the performance of the agreement must be submitted to the trader fully and clearly described within 7 days after the consumer has discovered the defects. Complaints submitted to the trader will be answered within a period of 14 days after the date of receipt. If a complaint requires a foreseeable longer processing time, the trader will respond within the period of 14 days with a confirmation of receipt and an indication of when the consumer can expect a more detailed answer. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute settlement procedure. A complaint does not suspend the obligations of the trader, unless the trader indicates otherwise in writing. If a complaint is found to be justified by the trader, the trader will, at his discretion, either replace or repair the delivered products free of charge.

Article 15 - Disputes Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law. Even if the consumer lives abroad.